Shipping & Returns
Processing Time
We process orders within 2- 5 business days (we operate our business Monday through Friday). Please note that processing time does not include shipping time.
Refused Shipments
If our shipment is refused or fails to be accepted for any reason, there will be a 20% restocking fee plus shipping charge.
Back Orders/Out of Stock
Lashes on Line keeps a substantial amount of stock in most designs. However, in a rare occasion, we might have some products that are "out-of-stock" due to shipment delay from either carrier or supplier. If that happens after you place your order, we will refund in the same way you pay.
Tracking/Delivery Confirmation
We e-mail the Delivery Confirmation Number once we make a shipment.
Shipping & Handling
- Australia
- New Zealand
- Other Countries
*There will be extra charge if order is heavily over the limit.
Return and Exchange Policy
Sorry no refunds.